Refund policy
Because Bjorem Digital memberships and access passes provide immediate access to digital content and downloadable resources, all purchases are final and non-refundable once access has been granted.
Please review the details of your selected membership or access pass carefully before completing your purchase.
Memberships & Access Passes
We do not provide full or partial refunds for:
- Annual Subscription purchases or renewals
- 365-Day Access Passes
- Gift Access Passes
- Student / Recent Grad Passes
- Unused or partially used membership periods
- Failure to download or use resources during your access period
- Cancellation of an Annual Subscription before the end of the current paid term
- Resources you may have purchased individually elsewhere that are also included in the Digital Downloads Library
Canceling an Annual Subscription stops future renewals only. Your membership will remain active through the end of your current paid period, and no prorated refund will be issued for the remaining time.
Non-renewing Access Passes automatically expire at the end of their stated access period and are not eligible for refunds.
Billing or Access Issues
If you believe you were charged incorrectly, experienced a duplicate charge, purchased the wrong option by mistake, or are unable to access your purchase due to a technical issue, please contact us as soon as possible. We’ll review the situation and work with you to resolve the issue.
Gift Purchases
Gift Access Pass purchases are also final and non-refundable once purchased. Please double-check the recipient information before completing your order.
Questions?
Questions about a purchase, billing, or your Bjorem Digital access can be sent to ddl@bjoremspeech.com.
Nothing in this policy limits any refund or cancellation rights that may apply under applicable law.